CARE AND MAKE FOR PORCELANEOUS STONEWARE OBJECTS

GOOJ objects are cast in vitrified, porcelaneous stoneware and fired to 2200° Fahrenheit, creating one of the most durable clay bodies possible. After casting, each piece undergoes a ten-step shaping and buffing process by hand, guided by our artisans.

Subtle crevices, marks, and tonal shifts are a natural outcome of this process—variations that make each object singular. These nuances arise from organic chemical reactions between raw material and glaze during high firing, leaving behind surfaces that carry depth, irregularity, and quiet honesty.

Though porcelaneous stoneware is considered the strongest of clay bodies, mishandling or heavy impact may still cause breakage. The interiors are sealed with a non-toxic glaze, ensuring food and drink safety while allowing for effortless cleaning. Even the darkest wine stains release easily with clear, gentle soap.

We believe the greatest beauty lies in the vessel’s natural evolution: each mark, stain, and softened edge telling the story of its use over time.

RETURNS

If for any reason you need to return your object(s), you may request a return. We ask that this request be made within 10 days of receiving your object(s) purchased directly through the GOOJ website.

For returns, the objects must be unused and in their original condition. Please email the couture house at order@gooj.world to request a return label.

DAMAGED OR BROKEN GOODS

If your Gooj object arrives damaged or broken we will happily replace it. When contacting the couture house with a report of damaged goods, please send a photo of the condition the object arrived in and any evidence of mishandling. Claims must be made within 10 days of the package's arrival.

SHIPPING

As each object is made in limited quantities and batches. Please allow up to 1 week for featured orders to be shipped and up to 4 weeks for pre-orders to ship.

We ship to the United States, as well as internationally.

PLANET

As an eco-conscious company, we reuse and recycle all waste produced during production and it gets incorporated into future casts.

GOOJ makes every possible effort to utilize recyclable materials throughout every aspect of packaging and handling.

Your GOOJ items arrive to you in recyclable boxes that are filled with biodegradable, plant-based packing peanuts. Our leaflets are made from a blend of fibers: 30% hemp, 30% post-consumer recycled paper, and 40% responsibly forested paper.

We hope you will continue our efforts to keep our planet's waste volume at a minimum by recycling all paper materials and applying water to the dissolvable packing peanuts.